My wife and I met Lori through a family friend. As first time home buyers, we were always comforted to have such a knowledgeable and competent agent on our side. She helped us find our dream house in the neighborhood we wanted and was very patient. She held our hands through every step of the process and really made us feel like we were her only clients. She was always available and never hard to get in touch with. If we had to do it all over again, we wouldn't consider any other agent but Lori!