Lori was awesome. As we bought our first home and she walked us through the entire process and explained it all in plain English. She knew what we wanted and wasn't pressuring us to make any decisions at all. After a few months the perfect house for us hit the market and she helped us get it with almost no stress at all within 5 days. She was around to answer all of our questions no matter how important or insignificant they were all the way through the closing and even afterwards!